From December
2001 Update
Claims Handling
1. How Insurance Companies Process Claims
2. The Claims Review Process: How to Win Claims and Influence
Claims Adjusters
3. Aspects of Claims Frequently Questioned by Adjusters
3A. Spotting and Countering Adjusters “Dirty Tricks”
4. Managing the Client’s Expectations
Valuing Claims
5. How Insurance Companies Value Claims
6. Determining and Proving Economic Damages
7. [Reserved]
8. How Reserves Are Established
9. Proving Pain and Suffering
10. Handling Preexisting and Subsequent Injuries
11. Proving Hedonic Damages
12. Using Experts in Valuing and Settling Claims
12A. Harnessing the Internet as a Claim Evaluation and Settlement Tool
Evaluating Coverage
13. Determining Coverage and Obtaining Policy Limits
14. What to Do When Liability is Denied
Documenting Claims
15. Drafting Effective Demand Letters and Settlement Brochures
16. What Adjusters Need to Settle Claims
17. Chiropractic Treatment in Soft Tissue Injury Cases
18. Attorneys’ Guide to Medical Records
18A. Countering Defense Independent Medical Examinations
19. Common Mistakes Made by Plaintiffs’ Attorneys in Documenting
Claims
20. Analyzing Opinion Letters: A Physician’s Insights on the
Quality of Medical Reports
Effective Negotiation
21. Negotiating with the Insurance Adjuster
22. Establishing Bad Faith
23. How to Negotiate with Insurance Companies and Avoid Settlement
Delays
24. Maximizing Damages in Small Personal Injury Cases
25. Twenty-six Tips from Seasoned Claims Adjusters
Efficient Settlement
26. Evaluating Settlement Offers
27. Structured Settlements: Opportunities, Problems and Benefits
28. Appraisal of Insurance Claims
29. Solving Common Settlement Problems
29A. Handling Inflated Liens
Specific Types of Cases
30. Evaluation of Soft Tissue Injury Claims
31. Evaluating and Settling Medical Malpractice Claims
32. Settling Auto Accident Cases
33. Avoiding and Resolving the Classically Weak Case
34. Trauma & Post Traumatic Stress Disorder (PTSD): A Brief Primer
for Civil Litigation
35. Stacking Un/Underinsured Motorist Coverages
35A. Investigating Slip and Fall Claims
36. [Reserved]
37. Investigating and Evaluating the Product Liability Claim |
